NetWorker provides user-friendly error messages with instructions to help you solve most backup, archive, and recover problems you encounter.
NetWorker displays an error message if a backup or archive cannot be completed.
Table A-1. Backup and Archive Error Messages
Message | Cause | Solution |
|---|---|---|
Nothing marked for backup. | You started a backup without marking any files. | Mark at least one file before starting the backup or archive. |
Unable to start backup. | Contact the system administrator. There is a problem with the NetWorker software or your client configuration | |
Your system is not a registered client. | The server you selected does not have your system listed as a NetWorker client. | Contact the system administrator. Your system needs to be added to the list of recognized clients for the selected server. |
NetWorker displays an error message if it cannot recover or retrieve a file.
Table A-2. Recover and Retrieve Error Messages
Message | Cause | Solution |
|---|---|---|
These are files marked for recovery. Continue to ignore the marked files, or cancel to stay with this client. | You tried to change clients or filesystems after marking some files for recover or retrieve. | You have the option to continue changing the client. In this case, the marked files will not be recovered. Or you can cancel to stay with the current client and retain your marked files. |
(For root users) (For non-root users) | There is not enough free space in the filesystem to recover or retrieve the requested files. | Reduce the size of the recovery by reducing the number of marked files. Relocate the recovered files into another directory with more space. If you are recovering over existing directories, you may be able to proceed with the recovery since files will be overwritten. |
Invalid time format. | The time you entered in the Browse Time field was an invalid format. | Enter the browse time using a valid format. Examples of valid browse time formats are shown on page 46 of this guide. |
Nothing in index at this time. | There are no entries in the index for the browse time that you specified, or no backups were done at that time. | Enter another browse time until you find the index entries for which you are looking. |
Unable to relocate to /directory. | NetWorker was unable to relocate the recovered data to the path you specified. | Enter a valid pathname in the Relocate dialog box and start the recovery again. You must have write permission for the directory you wish to use. |
Some NetWorker error messages are the same for an unsuccessful backup, recover, archive, or retrieve.
Table A-3. General NetWorker Error Messages