Appendix A. Error Messages

NetWorker provides user-friendly error messages with instructions to help you solve most backup, archive, and recover problems you encounter.

Error Messages for Backup and Archive

NetWorker displays an error message if a backup or archive cannot be completed. 

Table A-1. Backup and Archive Error Messages

Message

Cause

Solution

Nothing marked for backup.

You started a backup without marking any files.

Mark at least one file before starting the backup or archive.

Unable to start backup.

NetWorker was unable to execute the save command.

Contact the system administrator.  There is a problem with the NetWorker software or your client configuration

Your system is not a registered client.

The server you selected does not have your system listed as a NetWorker client.

Contact the system administrator.  Your system needs to be added to the list of recognized clients for the selected server.


Error Messages for Recover and Retrieve

NetWorker displays an error message if it cannot recover or retrieve a file.

Table A-2. Recover and Retrieve Error Messages

Message

Cause

Solution

These are files marked for recovery.  Continue to ignore the marked files, or cancel to stay with this client.

You tried to change clients or filesystems after marking some files for recover or retrieve.

You have the option to continue changing the client. In this case, the marked files will not be recovered.  Or you can cancel to stay with the current client and retain your marked files.

(For root users)
Only 10 KB available to non-superusers (15 KBytes free) in /directory.  Filesystem will be greater than 100% full after recover is complete.
Proceed with recover command at this time? [n]

(For non-root users)
No disk space available to non-superusers (15 KB free) in /directory.  The estimated recover size of 10 KB will not fit on this filesystem.
Proceed with recover command at this time? [n]

There is not enough free space in the filesystem to recover or retrieve the requested files.

Reduce the size of the recovery by reducing the number of marked files.  Relocate the recovered files into another directory with more space.  If you are recovering over existing directories, you may be able to proceed with the recovery since files will be overwritten.

Invalid time format.

The time you entered in the Browse Time field was an invalid format.

Enter the browse time using a valid format.  Examples of valid browse time formats are shown on page 46 of this guide.

Nothing in index at this time.

There are no entries in the index for the browse time that you specified, or no backups were done at that time.

Enter another browse time until you find the index entries for which you are looking.

Unable to relocate to /directory.

NetWorker was unable to relocate the recovered data to the path you specified.

Enter a valid pathname in the Relocate dialog box and start the recovery again.  You must have write permission for the directory you wish to use.


Error Messages for All

Some NetWorker error messages are the same for an unsuccessful backup, recover, archive, or retrieve.

Table A-3. General NetWorker Error Messages

Message

Cause

Solution

There are files marked for backup or recovery.  Continue to ignore the marked files or cancel to stay with server.

You cannot change servers after you have marked files.

You have the option to continue changing servers.  If you change servers, the marked files will not be backed up or recovered.  You can cancel to stay with the current server and retain your marked files.

Bad start path.

You specified an invalid starting path for a search.

Enter a valid pathname as a start path in the Search dialog box.

No match.

The Search command did not find any matches.

Enter a different search pattern or starting path.

Bad search pattern.

The search pattern you specified is not valid.

Use UNIX shell pattern matching characters to specify a search pattern.

Unable to expand path.

The path you specified in the Selection field does not correspond to anything in the index or filesystem.

Enter a valid pathname in the Selection field.