Chapter 6. Installing and Removing Memory

This chapter describes how to install and remove dual in-line memory modules (DIMMs) in a Origin200 server:

Handling Precautions

Memory is extremely sensitive to electrostatic discharge (ESD). Observe the following precautions when installing and removing memory:

  • Handle the DIMMs by their edges only and do not touch the gold connector pads.

  • Handle DIMMs with care. Do not toss them roughly onto hard surfaces, such as tables or other equipment.

  • Do not leave DIMMs loose inside the chassis while you work.

  • When you are not handling DIMMs for installation or removal, always keep them in ESD containers, such as conductive bags or foam.

  • Save the ESD bags or containers in which the memory option was shipped in case you need to remove the DIMMs from the system.

About Origin200 Memory

Observe these rules about installing DIMMs:

  • DIMMs must be installed in pairs.

  • Each DIMM of a pair must be the same size (for example, 32 MB, 64 MB, and so on).

  • You can mix memory sizes between banks. In other words, bank 1 can have a pair of 32 MB DIMMs while bank 2 has a pair of 64 MB DIMMs and bank 3 has another pair of 32 MB DIMMs.

  • Each module must have memory installed (32 MB minimum per module).

Installing Memory

Follow these steps to install memory in an Origin200 server.

  1. Shut down the system completely. See “Turning Off the System” in Chapter 4.

    Be sure to turn off the master power switch.

  2. Prepare the system for servicing.

    • Disconnect any cables from the rear of the chassis.

    • If you have to move the system, you may find it easier to lift and carry if you remove the disk drives first.

    • If the system is mounted in an equipment rack, remove it from the rack and place it on a sturdy work surface. See “Removing a Server From an Equipment Rack” in Chapter 3.

  3. Open the system.

  4. Attach a grounding strap to your wrist as shown on the wrist-strap package, and in Figure 6-1.

    All Silicon Graphics options, including memory, are shipped with wrist straps to help prevent damage to components from static electricity.

    Figure 6-1. Attaching a Grounding Wrist Strap

    Figure 6-1 Attaching a Grounding Wrist Strap

  5. Locate the DIMM slots. See Figure 6-2.

    Figure 6-2. Locating DIMMs in the Origin200 Server

    Figure 6-2 Locating DIMMs in the Origin200 Server

  6. Install DIMMs in pairs, starting with the pair farthest away from the center of the banks and working inward. Figure 6-3 shows the grouping of DIMM pairs:

    Figure 6-3. How DIMM Pairs Are Grouped in the Origin200 Server

    Figure 6-3 How DIMM Pairs Are Grouped in the Origin200 Server

    • Figure 6-3 shows one pair of DIMMs installed in bank 0 (all modules must have memory in bank 0; if you have a two-module system, both must have memory in bank 0).

    • If you are installing one additional pair of DIMMs, install them in bank 1.

    • Install a third pair of DIMMs in bank 2.

    • Install a fourth pair of DIMMs in bank 3.

    • Figure 6-4 shows how to insert a DIMM into its socket.

      Figure 6-4. Installing a DIMM

      Figure 6-4 Installing a DIMM

    • As you lower the DIMM into its socket, press down first on one side then the other to seat the DIMM (upper drawing).

    • Press straight down across the entire top to make sure the DIMM is firmly seated. Avoid placing sideways pressure on the DIMM. The DIMM-release lever should move upward and towards the edge of the DIMM when it is completely seated.

  7. After you have finished installing DIMMs, remove your wrist strap and reassemble the system.

    • Replace the chassis access door and side panel (the reverse of removing them).

    • Reattach the cables to the back of the system.

You are now ready to verify that the memory is recognized by the system.

Verifying That Installed Memory Is Recognized by the System

After you have installed memory, you can verify that it is recognized by the system. Follow these steps:

  1. Log in to the server (as root, guest, or any account you wish).

  2. At a shell prompt, enter the following command:

    hinv -t memory
    

    You should see a message similar to this:

    Main memory size: 128 Mbytes
    

    If you originally had 64 MB of memory and you installed an additional 64 MB, hinv should report that the system has 128 MB of memory.

If hinv does not report the correct amount of memory, it may be because one or more of the DIMMs you installed is not seated correctly. Shut down the system and reseat the DIMMs.

Removing Memory

Follow these steps to remove memory from an Origin200 server.

  1. Shut down the system completely. See “Turning Off the System” in Chapter 4.

    • Be sure to turn off the master power switch.

  2. Prepare the system for servicing.

    • Disconnect any cables from the rear of the chassis.

    • If you have to move the system, you may find it easier to lift and carry if you remove the disk drives first.

    • If the system is mounted in an equipment rack, remove it from the rack and place it on a sturdy work surface. See “Removing a Server From an Equipment Rack” in Chapter 3.

  3. Open the system.

  4. Attach a grounding strap to your wrist. Figure 6-5 shows an example of a disposable grounding strap.

    Figure 6-5. Attaching a Grounding Wrist Strap

    Figure 6-5 Attaching a Grounding Wrist Strap

  5. Locate the DIMMs. See Figure 6-6.

    Figure 6-6. Locating DIMMs in the Origin200 Server

    Figure 6-6 Locating DIMMs in the Origin200 Server

  6. Always remove DIMMs in pairs. starting with the pair closest to the center of the banks (bank 3). See Figure 6-7.

    Figure 6-7. How DIMM Pairs Are Grouped In Origin200

    Figure 6-7 How DIMM Pairs Are Grouped In Origin200

    • Start by removing bank 3, then bank 2, then bank 1. Do not skip banks.

    • You must have at least one bank of memory installed in both modules in order for the system to operate. You cannot operate a two-module system unless there are DIMMs installed in both modules.

    • Figure 6-8 shows how to remove the DIMMs from their sockets.

      Figure 6-8. Removing DIMMs

      Figure 6-8 Removing DIMMs

    • Press down on the release lever for the DIMM you want to remove.

    • The lever raises the DIMM out of that side of its socket.

    • Grasp the DIMM along the edges and pull it up out of its socket with an end-to-end rocking motion. (Avoid excess side-to-side motion, as this may damage the socket.)

  7. After you have finished removing DIMMs, remove your wrist strap and reassemble the system.

    • Replace the chassis access door and side panel (the reverse of removing them).

    • Reattach the cables to the back of the system.